Terms And Conditions

Effective Date: 05.02.2026

Welcome to Pure Northeast (“we”, “our”, “us”). By accessing or using our website www.purenortheast.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Use of Website

By using this website, you confirm that:

  • You are at least 18 years of age
  • You are legally capable of entering into a binding contract
  • You will use the website for lawful purposes only

2. Products & Services

Pure Northeast sells organic vegetables, fruits, and meat products sourced from Northeast India.
All product images and descriptions are for representation purposes only. Actual products may vary slightly due to natural and seasonal factors.

3. Pricing & Availability

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise
  • Prices and product availability are subject to change without prior notice
  • We reserve the right to limit quantities or discontinue products at any time

4. Orders & Payments

  • Orders placed on the website are subject to acceptance and availability
  • Payments are processed securely through third-party payment gateways
  • Pure Northeast does not store your card or UPI details

5. Delivery

  • Delivery timelines are estimates and may vary due to location, weather, or operational factors
  • Risk of loss passes to the customer upon delivery
  • Customers must ensure accurate delivery information at checkout

6. Cancellations, Refunds & Returns

Please refer to our Refund & Return Policy for detailed information.
Due to the perishable nature of our products:

  • Returns are not accepted
  • Refunds or replacements are provided only for eligible cases

7. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials
  • Any activity under your account will be deemed your responsibility
  • We reserve the right to suspend or terminate accounts for misuse or fraud

8. Intellectual Property

All content on this website—including text, images, logos, and design—is the property of Pure Northeast and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

Pure Northeast shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Delays or failures caused by events beyond our reasonable control

Our liability, if any, shall be limited to the value of the order placed.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in India.

12. Changes to Terms

Pure Northeast reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page with a revised effective date.

13. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact us:

📧 customercare@purenortheast.com
📞 7208073074

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